Terms of service

Effective Date: July 30, 2025

Welcome to Oswal DryFruits. By accessing or using our website (the “Site”) and services, you agree to these Terms of Service (“Terms”). Please read them carefully before using our website.

If you do not agree with these Terms, please do not use our Site.

1. About Us

Oswal DryFruits operates this online store to sell premium dryfruits and related products. The Site is hosted by Shopify.

2. Eligibility

You must be at least 18 years of age to use this website or place orders. By using this Site, you confirm that you are legally competent to contract under Indian law.

3. Products & Pricing

  • We strive to display accurate product descriptions and pricing.

  • Prices, offers and product availability may change without prior notice.

  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

4. Orders & Payments

  • Orders are confirmed only after full or partial payment is received through our secure payment partners.

  • We reserve the right to cancel any order due to stock unavailability, incorrect pricing, payment issues, or suspected fraud.

  • You agree to provide accurate and complete information when placing an order.

5. Shipping & Delivery

  • We currently deliver products only within Mumbai city limits.

  • Estimated delivery timelines are displayed at checkout but may vary due to unforeseen circumstances.

  • Please refer to our Shipping Policy for detailed information.

6. Returns, Refunds & Cancellations

  • Return, refund, and cancellation terms are explained in our Refund & Return Policy.

  • Perishable items (like dryfruits) once opened or tampered with are generally non-returnable unless there is a genuine quality issue.

7. Intellectual Property

  • All content on this Site including logos, text, images, and design is the intellectual property of Oswal DryFruits.

  • You may not copy, reproduce, distribute or exploit any content without prior written permission.

8. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations.

  • Engage in fraudulent transactions.

  • Attempt to interfere with the security or performance of the Site.

  • Upload viruses, malicious code, or harmful data.

9. Limitation of Liability

  • Oswal DryFruits will not be liable for indirect, incidental or consequential damages arising from use of the Site or our products.

  • We make no guarantee that the Site will be uninterrupted or error-free.

10. Privacy

Use of our Site is governed by our Privacy Policy, which explains how we collect and process your data.

11. Governing Law & Jurisdiction

These Terms are governed by Indian law.
Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

12. Changes to Terms

We may update or modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date.

13. Contact Us

For questions regarding these Terms, please contact:

Oswal DryFruits
8/9 Oswal Dry Fruits,
Jivraj Bhanji Shah Market,
Yusuf Meher Ali Road, Masjid Bandar West,
Mumbai – 400009, Maharashtra, India
Email: oswaldryfruits2059@gmail.com